Swami Vivekananda Airport, Raipur Passenger Facilities

रेस्टोरेंट का नाम: गोल्ड बाइट फ़ूड कोर्ट

सीमा चिह्न: टर्मिनल बिल्डिंग के सामने

सीमाचिह्न: आगंतुक क्षेत्र

# आगमन/प्रस्थान पर संबंधित एयरलाइंस द्वारा अलग-अलग सक्षम/वृद्धावस्था सुविधा के लिए सहायता प्रदान की जाती है |

# आगमन/प्रस्थान पर संबंधित एयरलाइंस द्वारा व्हील चेयर प्रदान की जाती हैं |

सीमाचिह्न: समस्त क्षेत्र

सीमाचिह्न: सिक्योरिटी होल्ड एरिया,  ग्राउंड फ्लोर

सीमाचिह्न: आगंतुक क्षेत्र/चेक-इन/सिक्योरिटी होल्ड एरिया/आगमन

दुकान का नाम : Shabari

सीमाचिह्न : आगंतुक क्षेत्र

PARKING CHARGES W.E.F. 28.10.2024

1. Permissible Dwell Time (No Parking Charges) from Entry to Exit of the Airport – 5 Minutes (Only for dropping purpose).
2. Charges for Commercial Vehicles coming for pick-up at Arrival Lane – Rs.60 (for 0 to 30 minutes). However, no waiting is allowed in front of Terminal Building. The amount shall be paid in the Arrival Lane to the Car Parking Contractor with proper money receipt.
3. Entry of 2-wheelers and 3-wheelers is strictly prohibited in front of Terminal Building.
4. Penalty of Rs. 500 shall be charged in case of Violation of order.
5. Penalty shall be collected by the Marshal and deposited to the Terminal Manager with proper money receipt.
6. For Night Parking Vehicle, the owner must park the vehicle as per instruction of the Car Parking Manager and submit xerox copy of DL, RC and handover the keys to Car Parking Manager, failing which the Car Parking Manager intimate the Terminal Manager as well as Mana Traffic Police to tow the vehicle from Car Park Area to the nearest Police Station.
7. Private vehicles are also allowed to pick-up in front of Arrival Lane only for Senior Citizens, Physically Challenged persons, Wheelchair Passengers, Pregnant women, Baby on lap. No vehicle is allowed to wait in front of Terminal Building in any condition.
8. Stakeholder, Airlines, other agencies related to day-to-day airport operations may coordinate with the Car Parking Contractor and obtain the Monthly pass. Without valid pass, no vehicle is allowed to enter into the Parking Area.

Escalation Matrix

Query Level	Query Level Guidance	Contract person
General	Day to Day issues	Vehicle Parking Manager Contact No. – 8840086036 anjaneyenterprisesgmail [dot] com
Initial	In case of unsatisfied response or absence of contact person at previous levels	Duty Terminal Manager tm [dot] rpraai [dot] aero
Secondary	In case of unsatisfied response or absence of contract person at previous levels	HOD Terminal Operations tm [dot] rpraai [dot] aero
Final	In case of unsatisfied response or absence of contact person at previous levels	Airport Director apdraipuraai [dot] aero

बुकिंग केंद्र का नाम : Chhattisgarh Tourism Board Tourist Information Centre

सीमाचिह्न :  आगमन क्षेत्र

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