LICENSE OF TOUR OPERATOR CUM HOTEL RESERVATION COUNTER-1 IN ARRIVAL HALL AT VSI AIRPORT, PORT BLAIR

NIT / TENDER DOCUMENT (OPEN TENDER)
AIRPORTS AUTHORITY OF INDIA
VSI AIRPORT, PORT BLAIR – 744 103
Commercial Department
E-tender ID: 2019_AAI_37259_1
“TENDER DOCUMENT FOR THE LICENSE OF TOUR OPERATOR CUM HOTEL RESERVATION COUNTER-1 IN
ARRIVAL HALL AT VSI AIRPORT, PORT BLAIR”
Cost of e- tender document – (Non- Refundable)
Rs. 2,000/- (Rupees Two Thousand Only) inclusive of all taxes
NIT Ref No.AAI/PB/COMML/TOUR/2019
Dated: 02.12.2019
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TABLE OF CONTENTS
S. No. Contents Page No.
1. Disclaimer 03-04
2. Notice Inviting E-Tender 06-11
3. E- Tendering guidelines to the bidders 12-13
4. General Information and Guidelines 14-20
5. Annexure: A- Draft License Agreement
Appendix: 1- General Terms & Conditions
Appendix: 2- Special Terms & Conditions
Appendix: 3- Concession Area Layout
Appendix: 4- Schedule of Premises
21-25
26-30
31-32
33
34
6. Annexure: B – Format for Power of Attorney 35-36
7. Annexure: C – Format for Unconditional Acceptance Letter 37-38
8. Annexure: D – Format for Details of Bidder 39
9. Annexure: E – Format for Certificate from CA/Statutory Auditor in respect of
technical experience and financial criteria
40
10. Annexure: F - Format for Letter of Understanding from Bidder 41
11. Annexure: G - Declaration by Bidder 42
12. Annexure: H – Format for Details of Near Relatives working at AAI. 43
13. Annexure : I – Format for Outstanding Dues Certificate 44
14. Annexure : J – Format for Beneficiary Details for EMD Refund 45
15. Annexure: K – Format for Bank Guarantee. 46-47
16. Annexure: L – Letter of understanding from the Depositor to be
submitted along with Bank Guarantee to AAI
48
17. Annexure: M – Check list for bidders 49
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DISCAIMER
The information contained in this NOTICE INVITING E-TENDER document (the "e-Tender") or subsequently
provided to Applicant(s), whether in documentary form, by or on behalf of the Authority, is provided to
Applicant(s) on the terms and conditions set out in this e-Tender and such other terms and conditions subject
to which such information is provided.
This e-Tender is neither an agreement nor an offer by the Authority but an invitation to the prospective
Applicants or any other person. The purpose of this e-Tender is to provide interested parties with information
that may be useful to them in the formulation of their financial application pursuant to this e-Tender. This e-
Tender includes statements, which reflect various assumptions and assessments arrived at by the Authority in
relation to the subject Concession. Such assumptions, assessments and statements do not purport to contain all
the information that each applicant may require. This e-Tender may not be appropriate for all persons, and it is
not possible for the Authority, its employees or advisors to consider the investment objectives, financial
situation and particular needs of each party who reads or uses this e-Tender. The assumptions, assessments,
statements and information contained in this e-Tender may not be complete, accurate, adequate or correct.
Each Applicant should therefore, conduct its own assessment, due diligence and analysis and should check the
accuracy, adequacy, correctness, reliability and completeness of the assumptions, assessments, statements and
information contained in this e-Tender and obtain independent advice from appropriate sources.
Information provided in this e-Tender to the Applicant(s) is on a wide range of matters, some of which may
depend upon interpretation of law. The information given is not intended to be an exhaustive account of
statutory requirements and should not be regarded as a complete or authoritative statement of law. The
Authority accepts- no responsibility for the accuracy or otherwise for any interpretation or opinion on law
expressed herein.
The Authority, its employees and advisors make no representation or warranty and shall have no liability to
any person, including any Applicant, under any law, statute, rules or regulations or tort, principles of restitution
or unjust enrichment or otherwise for any loss, damages, cost or expense which may arise from or be incurred
or suffered on account of anything contained in this e-Tender or otherwise, including the accuracy, adequacy,
correctness, completeness or reliability of the e-Tender and any assessment, assumption, statement or
information contained therein or deemed to form part of this e-Tender or arising in any way for participation in
the bidding process.
The Authority also accepts no liability of any nature whether resulting from negligence or otherwise
howsoever caused arising from reliance of any Applicant upon the statements contained in this e-Tender.
The Authority may, in its absolute discretion but without being under any obligation to do so, update, amend
or supplement the information, assessment or assumptions contained in this e-Tender.
The issue of this e-Tender does not imply that the Authority is bound to select all the Proposals for bidding
process for the Concession and the Authority reserves the right to reject all or any of the Applications or Bids
without assigning any reasons whatsoever.
The Applicant shall bear all its costs associated with or relating to the preparation and submission of its
Application including but not limited to preparation, copying, postage, delivery fees, expenses associated with
any demonstrations or presentations which may be required by the Authority or any other costs incurred in
connection with or relating to its Application. All such costs and expenses will remain with the Applicant and
the Authority shall not be liable in any manner whatsoever for the same or for any other costs or other
expenses incurred by an Applicant in preparation for submission of the Application, regardless of the conduct or
outcome of the Bidding process.
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The Applicant shall be wholly responsible for any statements/documents/ records, etc. submitted pursuant
to this e-Tender and ensure accuracy thereof. The Authority or its employees shall accept no responsibility or
liability for any deficiency that may be made by the Applicant. Any false declaration made by the Applicant shall
invite action as may be decided by the Authority including termination of Concession, debarring, forfeiture of
EMD and/or Security Deposit. The Applicant shall also indemnify the Authority and its employees from actions
arising out of this e-Tender.
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AIRPORTS AUTHORITY OF INDIA
DEPARTMENT OF COMMERCIAL
VSI AIRPORT, PORT BLAIR
E-tender is invited for award of Tour Operator cum Hotel Reservation Counter-1 in Arrival Hall VSI Airport, Port
Blair
INTRODUCTION
1. Airports Authority of India is ("AAI") is the largest Airport Operator in India providing Modernization, Air
Navigation, Operation and Management of 125 plus Airports across India.
2. AAI is desirous of participation of eligible entities in the subject e-tender Tour Operator cum Hotel
Reservation Counter-1 in Arrival Hall at VSI Airport, Port Blair.
3. AAI came into existence on 1st April 1995. AAI has been constituted as a Statutory Authority under the
Airports Authority of India Act, 1994. The main functions of AAI include:
 Design, development, operation and maintenance of passenger terminals.
 Development and management of cargo terminal at international and domestic airports.
 Provision of passenger facilities at terminals like Duty Free Outlets, Travel Retail Outlets, F&B facilities,
Executive Lounges, Ground transportation facilities (Maxi Cab, Radio Taxi etc.) and other non-aero
activities like; Money Exchange Counters, Trolley Services and information systems.
4. Since its inception in 1995, Airports Authority of India (AAI) has been at the helm of affairs in the
development of airport infrastructure and management and control of airport operations and air navigation
services in India. Over the past two decades AAI has been on the forefront of modernizing and developing
airside and terminal side infrastructure and improving its services at airports to deliver a better travel
experience to passengers. These measures have resulted in improved air safety and passenger satisfaction
as is reflected in passenger experience survey results.
5. The spurt in air traffic has brought new opportunities as well as challenges for AAI in terms of expanding
airport infrastructure and passenger amenities.
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NOTICE INVITING E- TENDER (NIET)
1. E-Tender is hereby invited for granting concession for the following:
Name of Facility Tender
Processing
Fees (in INR)
Earnest Money
Deposit (EMD)
(in INR)
Minimum Reserved License
Fees (MRLF) (in INR)
Period
of
License
TOUR OPERATOR CUM
HOTEL RESERVATION
COUNTER-1 IN ARRIVAL
HALL at VSI Airport,
Port Blair
Area: 4 sqmtr
Rs. 2,000/-
(Rupees Two
Thousand
only)
Rs. 50,000/-
(Rupees Fifty
thousand only)
RS 22,000/- (Rupees
Twenty Two Thousand
only) Per month,
Applicable Taxes Extra
02 years
NOTE:
a) Offers below MRLF will not be considered for award.
b) Highest quote/ offer over and above MRLF shall be the sole parameter for selection of highest bidder.
c) License fees shall be the quoted fixed license fees/ quoted MMG (or Revenue Share, Whichever is
higher).The quoted fixed license fees/MMG is subject to annual escalation as detailed in NIT.
d) In addition to the Concession Fees, the selected bidder shall be liable to pay:
i. Utility/ Facilitation Charges at 10% of normal space rent (or as may be notified by AAI from time to
time, presently normal notified AC space rent is Rs. 1040/- per sqm per month subject to annual
escalation of 10%) for allotted Space.
ii. All applicable Government Taxes including GST (presently at the rate of 18%) or at the rates declared by
Government of India or State Government from time to time.
iii. Charges for the consumption of the electricity and water consumed for the purpose of use of the said
license as becomes due and payable and in accordance with the directions of the Authority and at the
rates as fixed by AAI from time to time.
2. Location Details: Indicative plan of concession area layout along with detailed schedule of premises
specifying area is at Appendix 3 & 4.
3. Period of Concession: 02 Years
4. Rate of Escalation:
a) License Fees shall be subject to annual escalation.
b) The first annual escalation will be applicable after completion of one year + six months license period.
Thereafter the same will be applicable after completion of subsequent one year period there from.
Even if, on account of any delay whatsoever, licensee could not commence business operations on
the expiry of gestation period stipulated in NIT, for the purpose of calculation of date on which 18
months of license are completed (date on which first escalation is applied) shall be deemed from
next day of expiry of gestation period stipulated in NIT.
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5. The prospective bidders are requested to go through the tender conditions and visit the site / airport to
assess the feasibility of business / undergo proper diligence study and thereafter may bid in the Tender. No
reduction in license fee will be entertained by AAI at any stage for whatever reasons.
6. Participants are advised not to give any conditional tender and adhere to the terms and conditions
indicated in the tender documents provided by AAI. Conditional tenders would be summarily rejected.
7. Business Incubation Period shall mean a period of fifteen (15) days from the date of issuance of LOIA to the
selected bidder. The selected bidder will be under obligation to complete all the formalities/ conditions of
award as will be specified in the LOIA.
8. Handing Over of Sites:
a. Sites will be handed over to the selected bidder upon fulfillment of conditions of award within the
stipulated time of business incubation period
b. If the licensee fails to complete the conditions of award which are pre-requisite for handing over of site,
then the gestation period will be deemed to have commenced on 16th day of issuance of LOIA i.e.
immediately after expiry of business incubation period. However, actual handing over of sites shall only
be done after completions of all conditions of award.
c. In case tender process has been completed and successful tenderer has been awarded LOIA, but,
concession/ license period of incumbent licensee is not over, then, date of hand over of site should
not be later than 7th day of expiry of incumbent license or expiry of business incubation period
(whichever is later). However, in extreme circumstances, if due to some reason, the vacant site could
not be made available, the Airport Director in consultation with concessionaire can identify an
alternate location for commencement of concession/license. Rebate shall not be considered in such a
case.
9. Gestation Period:
a) Gestation period of 30 Days, reckoned from the date of handing over of sites shall be permissible.
b) No gestation period is to be permitted in case of renewal/award of the concession/ license
in favor of the existing licensee in the same place (i.e. same area as well as location). However,
I. Where there is change in location or due to suspension of the business to carry-out modification
at the existing area etc. in the concession/ license premises, normal gestation period, as defined
above, may be permitted.
II. If there is increase in the area in the new license at the same location awarded to existing
licensee, the gestation period would be applicable for the incremental area only (if he
continues with the business from the existing area and needs development period for the
incremental area). In this scenario, licensee shall continue to be billed on the basis of quoted
license fee on pro-rata basis for existing area. Billing for the newly
developed/incremental area shall be started after expiry of gestation period.
10. Eligibility Criteria :
a. Technical Criteria:
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a. The Bidder must be an approved domestic tour operator recognized by Ministry of Tourism, Govt. Of
India/State Government having a valid certificate.
OR
b. Hotels willing to operate on their own name must have a valid star category or heritage category
issued by Hotel & Restaurant Approval and Classification committee (HRACC), Ministry of Tourism,
Govt. Of India.
OR
c. Any association of Hotels, having registration for representing at least five hotels with valid star
categorization of HRACC, Ministry of Tourism, Govt. Of India.
AAI reserves the right to verify or refer any document to the concerned authority for confirmation from
case to case basis. Mere submission will not bind AAI to accept the documents as valid for opening of
technical or financial bid.
b. Financial Criteria:
i. The minimum gross turnover shall be Rs.2,64,000/-. Qualifying Turnover will be 50% from Tour
Operator/Hotel Reservation Counter business for which experience has been claimed.
ii. Turnover details, Profit & Loss account and related experience details should be duly certified by a
Chartered Accountant/Statutory Auditor.
iii. The turnover of the company/agency should be in any one of the last three (03) financial years from the
date of publication of NIT.
iv. Unless otherwise specified, net worth of the bidder should be positive.
v. In case of multiple businesses of bidder, the breakup of the turnover (certified by statutory auditor/
chartered accountant) with the specific head as from the tendered facility should be submitted.
vi. Duly notarized and stamped undertaking by bidder regarding overall as well as breakup of turnover
should also be submitted.
11. Only one e tender document shall be sold to a single party either a firm or an individual. The proprietor of
more than one company or firm will be considered as single party and one legal entity.
12. Any party either a firm or an individual falling under the following categories is not eligible:
a. De-barred/black listed by CBI or AAI or Undertakings/ Departments like; Railway, Defense, or any other
Department of Govt. of India, State Govt. Deptt. etc. A declaration to this effect is also to be submitted
by the party with tender documents.
b. Parties facing action under PPE Act/, with AAI.
c. Parties either an individual or a business establishment, who has been ordered by a Court of Law to pay
the outstanding dues of AAI at any of the airports as a whole and has not paid such dues to AAI, shall
also not be eligible for the e tender.
d. If the entity participating in any of the tenders is a private or public limited company, Partnership firm or
a sole proprietor and any of the Directors/Partners/Sole Proprietor of such company is also a Director
of any other company or partner of a concern or a Sole Proprietor having established business with AAI
and has outstanding dues payable to the Authority, then the said entity may not be allowed in AAI
tenders.
e. If the entity participating in any of the tenders is a private or Public Limited Company, Partnership Firm
or sole proprietor and any of the Director/partners/sole proprietor of such company is also a Director of
any other company or partner of a concern or a sole proprietor having established business with AAI
and has outstanding dues payable to the AAI except the dues pertaining to the current quarter i.e. the
quarter in which the tender is invited, then the said entity shall not be allowed to participate in AAI
tenders. The disputed dues referred to an arbitrator for adjudication as per terms and conditions of the
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license agreement shall not form a part of outstanding dues for the purpose of the acceptance of
tender documents.
f. A declaration to the effect that the Tenderer does not fall under the categories a), b), c), d), and e) above
has to be submitted in the Technical Bid. (Refer Annexure: G). Following declaration will also be part of
Annexure: G
"I/ We declare that "No raid/seizure/search has been carried out and/or pending by a Regulatory
Authority in respect of the license granted by AAI in any of the Airport premises either against me and/or
any member of the consortium or against our/its associates or against any of the
Directors/Managers/Employees" (In case if raids/seizure/search conducted, please furnish all such
relevant details).”
13. E-Tender documents indicating full details of the license can be seen in the e-tender documents uploaded
on the NIC CPPP E-Tendering portal at etenders.gov.in
a. The bids shall be submitted only on the NIC CPPP E-Tendering Portal at etenders.gov.in
b. The bids shall not be accepted in any other form.
c. The e-tendering process is online at NIC CPPP E-Tendering Portal at etenders.gov.in
d. Tenderer are requested/advised to get themselves acquainted for e-tendering participation requirement
themselves at NIC CPPP E-Tendering Portal etenders.gov.in mentioned above.
e. Clarification needed. If any, may be sent through NIC CPPP E-Tendering Portal only.
f. Cost of Tender Fees amounting to Rs 2,000/- (Rupees Two Thousand only) non-refundable shall be paid
by the bidder before the schedule time of e-tender submission through RTGS/NEFT in favour of “Airports
Authority of India, Port Blair”. No other mode of payment shall be acceptable.
g. The amount shall be Earnest Money Deposit (EMD) of Rs. 50,000/-(Rupees Fifty thousand only) shall be
paid by the tenderers before the scheduled time of e-tender submission through RTGS/NEFT in favour of
“Airports Authority of India, Port Blair”. No other mode of payment shall be acceptable.
h. The particulars pertaining to “Airports Authority of India, Port Blair” Bank account for RTGS/NEFT are as
follows:
Account Name Airports Authority of India, Port Blair
Account Type Current Account
Account No. 32354798837
Bank Name STATE BANK OF INDIA
Branch Rakshavihar, Port Blair
IFSC Code SBIN0008721
i. A copy of the proof / documents of the above payments (i.e. cost of tender document and EMD) made
through RTGS / NEFT is to be uploaded (i.e. scanned copy) along with the technical bid documents to be
submitted by the bidders (online).
j. Non-submission of cost of tender document and EMD shall lead to disqualification of tenderers.
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k. E-bids shall be submitted in two bid system as follows:-
i. Technical bid - Earnest Money Deposit (EMD) and other documents as required under clause 3 of the
general information / guidelines of Notice Inviting Tender.
ii. Financial Bid - As required under clause 4 of general information /guidelines of Notice Inviting Tender.
14. 1. Critical Dates:
Sr. Activity Schedule Dates and Time
1. Download/Sale of e-Tender Document
from NIC CPP Portal.
From 04.12.2019 to 27.12.2019
Up to 1600 Hrs
2. Submission of queries related to e-
Tender, if any, on NIC CPP portal only.
Up to 18-12-2019 by 1600 Hrs
3. Reply to the queries by AAI on NIC CPP
portal
By 20-12-2019 by 1600 Hrs
4. Online submiision of Bids/ proposal (s)
(Technical Bid as well as Financial Bid) on etender
portal
Up to 27-12-2019 By 1600 Hrs
5. Opening of Techinical Bids/ Proposal(s)
(online only)
On 30-12-2019 at 1600 Hrs
6. Opening of Finaancial Bids/proposal (s)
(online only) (TENTATIVE)
On 06-01-2020 at 1600 Hrs
2. In case bidder withdraws from tender process before opening of technical bid date and time, 10% of EMD
amount shall be forfeited.
3. After last date of submission of bid, at any stage if an agency withdraws from tender process, entire EMD
amount shall be forfeited.
4. After opening of the technical bid and before opening of financial bid, if any agency withdraws from
tender process, the EMD of the party shall be forfeited and the party shall be debarred for participation
in any tender at Airport for one year from the date of debarment.
5. AAI reserves to itself the right to reject the conditional tenders without assigning any reason thereto.
6. AAI reserves to itself the right to reject any or all the tenders without assigning any reason thereof and to
call for any other detail or information from any of the tenders(s)
7. On acceptance of the tender, the name of the authorize representative(S) of the tenderer who be
responsible for taking instructions from authorized official of the AAI is to be intimated.
15. It will be responsibility of licensee to obtain mandatory Security Clearance from BCAS, get the Security
programme approved from BCAS and Airport Entry Passes (AEP) as per the guidelines of BCAS for operating
the license. Licensee will ensure that police verification and other documents are submitted in time. AAI will
not be responsible in any delay in the issuance of Security clearance, approval of Security programme and
Airport Entry Passes due to non-adherence to the BCAS norms. The successful bidder can commence the
business only after receiving approval of Security Programme and Security Clearance from BCAS. However
the billing will start after gestation period irrespective of BCAS clearances.
AIRPORT DIRECTOR
VSI AIRPORT, PORT BLAIR
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