Passenger Information

Title:

Café Coffee Day

Information:

Fully stacked CCD serves Sandwiches, Desserts, Cold Coffees, and more while you grab a hot coffee.

Location – Arrival | Departure @ International & Domestic Terminal

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Title:

Coffee Box

Information:

Located at all convenient locations across the airport, Coffee Box serves around the clock. You can choose from a variety of Green teas, Shakes, Cold Drinks, Coolers and snacks to munch on.

Location – Arrival | Departure @ International & Domestic Terminal

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Title:

The Coffee Bean and Tea Leaf

Information:

With a spread of over 20 varieties of coffee and tea from around the world, ‘Coffee Bean and Tea Leaf’ offers personalized service with the highest quality of coffee and tea.

Location – Departures @ Domestic Terminal

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Check-In Counters/ Self Check-In Kiosk

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Gift Shop

Information:

You can find Gift Shop at Security Hold Area

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Shopping

Title:

Garment shop for Men

Information:

You can find Gift Shop at Security Hold Area

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Shopping

Title:

Shri Krishna Sweets

Information:

Known for its super delicious melting magic Mysurpa, a delicacy loved by one and all, in India and abroad, Shri Krishna Sweets also serves various other delicacies, snacks and south-Indian podis.

Location – Departures @ Domestic & International

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Shopping

Title:

Lounge Facility at Chennai Airport

Information:

Lounges at multiple locations in the Domestic & International Departures of Chennai Airport offers world class amenities including best of cuisines, plush seating, complimentary Wi-Fi, wide range of National, International & Regional dailies along with various magazines. Serving round the clock the lounges cater to Airline CIP customers as well as passengers availing access through Priority Pass, high-end credit cards and other loyalty cards.

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Airlines Lounges

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Airline ticket counter

Information:

Ticketing counters of various airlines are available at Departure level of Domestic Terminal. Two other non – airline ticketing counters are providing services at Arrival level of Domestic Terminal and Departure level of International Terminal. All these counters can be accessed through cityside.

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Airlines Ticket Counter

Title:

Check in counter

Information:

124 Check in counters are operational in Domestic & International Departure Terminals. The check-in counters are divided in two wings as east & west wing containing 31 counters each and the information is available on Flight Information Display Monitors.

*Please contact the respective airline operator for the exact check-in counters.

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ATMs

Information:

Automatic Teller Machine (ATM) of various banks are conveniently located at Domestic & International Terminals to extend selected banking services for travel need.

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ATM

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Foreign Exchange

Information:

Passengers and tourists can avail currency exchange services with 2 foreign exchange counters in Domestic Terminal and 5 counters in International Terminal.

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Foreingn Exchange

Title:

Child Care Room

Information:

Child care rooms are available at Domestic (5nos.) & International (2nos.) Terminals for providing essentials to the child/infant such as feeding, changing diapers etc.

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ChildCare Room

Title:

Lost and Found

Information:

In case you happen to misplace your baggage or your belongings at Chennai Airport, kindly contact

Lost & Found enquiry, at:

Airport Manager, Domestic: 044 22563100/01 (Time 24/7)

Airport Manager, International: 044 22563600/01 (Time 24/7)

As a policy and practise all agencies at the airport are expected to deposit any unclaimed goods under the Lost & found property to the Duty Terminal Manager both at Domestic & International Terminals. The Lost & Found item are deposited after duly recording the contents, description, date & time of deposition and the depositors signature. The Lost & Found items are deposited to warehouse after 24hrs and can be reclaimed by the passenger or by any person duly authorized by passenger on all working days between 0930 – 1800hrs.

NOTE: Baggage handling & delivery at the Airport is the responsibility of the concerned airline from the point of check-in to the point of collection. In case if anything is left behind on an aircraft, kindly contact the respective airlines.

Click the below link to access the lost and found route map.

https://x.com/aaichnairport/status/1928062898267705496

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Title:

Parking facility at Airport

Information:

Parking facility is available at both East and West MLCP's. Parking areas are designated and operational round the clock. In case of any grievances kindly address the same to Public Grievance Officer at pgo_chennaiaai [dot] aero or please contact duty manager AAI at 8056220066 for Domestic and 8056220077 for International Terminals.

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Park & Fly

Title:

Inter terminal transfers

Information:

Free battery-operated vehicles and courtesy coaches offering shuttle service for the convenience of transit passengers between Domestic & International terminals.

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Title:

India Post

Information:

Both passengers & visitors can avail the facility of postal service at the Airport. Counter is conveniently located at Domestic Departure level. The postal services are available 10:00 hrs – 18:00 hrs from Monday to Saturday. The postal services remain unavailable on Sundays and Public Holidays. For any other details please contact 044 2256 2342.

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Postal Services

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Prayer Room

Information:

Prayer room is available in the Security Hold Area at International Terminal for the convenience of passengers.

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Check-In Counters/ Self Check-In Kiosk

Title:

Smoking lounge

Information:

Smoking lounge facility is available at the Security Hold Area of both International & Domestic Terminals.

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Smoking Zone

Title:

Wheel Chair Assistance

Information:

Passenger can place a request to concerned airline for a wheelchair while booking tickets or can also contact the airline ticketing counter after reaching the airport for the same

At the Airport, AAI has provided,

Ramps for seamless movement of wheelchairs.
Braille symbols and auditory signals in the lifts for visually impaired.
Differently-abled friendly toilets.
Ambulift services on payment basis.
Free telephone facility is also available on the cityside of the both the Terminals with the contact numbers of airlines.

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Special Assistance

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Wi-Fi facility

Information:

Free Wi-Fi facility is available for 45 minutes for passengers at Domestic & International Terminal. To connect to free wi-fi service, passengers should provide their mobile numbers as login id’s. Once connected, this service enables the passengers to access the net. This service requires a valid Indian Mobile number and after the free time the same can be extended on payment.

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WiFi

Title:

Self Check in

Information:

Simply drop your check in baggage at the baggage drop counter of respective airlines on utilizing the self-check-in facility available in the Departure hall of Domestic (5nos.) & International (2nos.) Terminals. You can select seats and print your boarding pass using this facility.

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Title:

Retiring rooms

Information:

Retiring facility is not available due to ongoing Chennai Airport Modernisation Phase II works. Inconvenience is regretted.

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Room

Title:

Duty Free

Information:

Duty free shops are located both in the Arrival & Departure of International Terminals.

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Title:

Baggage Wrapping

Information:

Baggage wrapping service using state of the art technology is available in the city side as well as the check in area of International Terminals.

Please Note: Currently INR 399/- per bag is being charged for baggage wrapping. Cash, Paytm, Debit card & Credit card are accepted.

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Important Contact Details

Information:

AIRPORT DIRECTOR – 044 22561122

AIRPORT MANAGER, NDTC – 044 22563100, 3101

AIRPORT MANAGER, NITC – 044 22563600, 3601

Title:

Coffee & More

Information:

Offering a wide selection of Coffee, sandwiches and desserts (pastries, muffins and so on) freshly prepared in-house, Coffee & More is a perfect Café to visit right before your boarding.

Location – Departure @ Domestic Terminal

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Title:

Madras Coffee House

Information:

Experience South Indian hospitality at Madras Coffee House while you treat yourself to a cup of special filter coffee.

Location – Arrival | Departure @ International & Domestic Terminal

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Title:

Subway

Information:

Popular American café reaching out to passengers offering submarine sandwiches and salads along with wraps, and baked goods (including cookies).

Location – Departures @ Domestic Terminal

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Title:

KFC

Information:

The fried chicken joint is here to offer you a line of chicken products, side dishes and desserts. You can also choose from wraps, salads, shakes and sandwiches.

Location – Departure @ Domestic Terminal

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Title:

Chaatwala

Information:

Walk-in for a luscious treat of Bhel-Puri, Sev-Puri, Pani-Puri, Dahi-Puri, Aloo-Tikki Chaat, Ragda Patties, Lassi and other signature North-Indian street foods.

Location – Departure @ Domestic Terminal

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Title:

Maggi

Information:

Quick service outlets that serve several varieties of maggi, an expansive menu covering many dishes including masala maggi, peri – peri, barbeque pepper along with coffee.

Location – Departures | Arrivals @ Domestic & International Terminal

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Title:

Pizza Hut

Information:

Pizza Hut offers range of pizzas along with side dishes including pasta, breadsticks, and garlic bread.

Location – Departure @ Domestic Terminal

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Title:

Squeeze Bar (Fresh Juice)

Information:

Indulge in fruit delicacies at the airport with fresh juices, smoothies and salads from the Squeeze Bar.

Location – Departure @ Domestic Terminal

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Title:

CookieMan

Information:

Cookie Man offers a spread of fresh baked cookies. The most popular being Choc Chip, Coffee Walnut, Brandy Snap, Honey and Oats, Coconut Macaroon and the famous Australian “Anzac” flavour.

Location – Departure @ Domestic Terminal

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Title:

Flying Bytes

Information:

‘Flying Bites’ is aptly designed to cater passengers without wasting their time by sitting at a lounge or an eatery and still are able to get freshly prepared ready-to-eat hot food.

Location – Departures @ International Terminal

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Title:

Nalaas Aappakadai

Information:

Nalaas Aappakadai is a quick service, multi-cuisine outlet located at Departures and Arrivals of the International Terminal serving mouth-watering Kerala, Chettinadu, Andhra, Tandoor and Chinese cuisines.

Location – Departures & Arrivals @ International Terminal

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Title:

Information:

ID is a casual dining restaurant that serves South Indian cuisine in a beautiful contemporary setting. Take a moment to enjoy the quick service from a selection of dishes.

Location – Departures @ Domestic

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Restaurent

Title:

Copper Chimney

Information:

Get the gastronomic delights of the North West Frontier province and Northern India at Copper Chimney located at the Departures of Domestic Terminal. With its authentic and exquisite culinary offerings.

Location – Departures @ Domestic

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Restaurent

Title:

Krispy Kreme

Information:

Serving delicious doughnuts and coffee. Stop by for an Original Glazed Donuts or other variety paired with a hot or cold coffee during your next visit to the Chennai Airport.

Location – Departures @ Domestic Terminal

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Title:

Tea/Coffee/ water at reasonable rates

Information:

Tea, coffee and water are available at affordable rates at Chennai Airport at the following locations:

Location	Tea/ Coffee price	Water Bottle price	Shop Name
Domestic SHA (T1)	Rs.20 (110 ML)	Rs. 10 (500 ML)	Maggi Hot Spot
Domestic Arrival Hall (T1)	Rs.20 (110 ML)	Rs. 10 (500 ML)	Cafeccino
International City Side (T4)	Rs.20 (110 ML)	Rs. 10 (500 ML)	Coffee Box
International SHA (T4)	Rs.20 (110 ML)	Rs. 10 (500 ML)	Cafeccino
International Old SHA (T3)	Rs.20 (110 ML)	Rs. 10 (500 ML)	Cafeccino
International Arrival (T3) Immigration Area	Rs.20 (110 ML)	Rs. 10 (500 ML)

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Countries at Risk

Information:

Countries at Risk

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Title:

Countries Not at Risk

Information:

Countries Not at Risk

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Travel From at Risk Countries

Title:

Travel From at Risk Countries

Information:

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Travel From Not at Risk Countries

Title:

Travel From Not at Risk Countries

Information:

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RT-PCR/Rapid PCR testing at Chennai Airport

Information:

HLL Hindlabs conducts Covid 19 tests at Chennai Airport. Passengers arriving from ‘at-risk’ countries are requested to pre-book/pay for their tests prior boarding from respective countries.

Link to pre book tests online: http://tinyurl.com/PATAAI

Testing Charges

RT- PCR - 5-6 hrs* for result – Rs.600

Rapid PCR -30-45* mins for result - Rs.2900

( *from the time of sample collection)

Payment options

Payment options are provided in the pre booking potal http://tinyurl.com/PATAAI

Location of Test facility

International Arrival - Pre-Immigration Area /T-3 Arrival

International Departure - T4 Ground floor D8/D7

Refund - Terms & Conditions of Refund

Refund is applicable, if the passenger has paid for the test but has not taken the test at airport due to postponement/cancellation of journey. Refund will be credited to the bank account. In case of queries on refund, kindly contact the HLL helpline nos. below:

044-22566404, 9360953548

or

write to: hindlabschennaiairportlifecarehll [dot] com

FAQs

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