Airport Name: 
lxbfYeaa
Airport Code: 
94102
Sl. No: 
1
Flight Number: 
1
Departure Date: 
Friday, 27 September, 2024 - 23:00
1. Airline:: 
Mr.
2. Have you just made a Connection/Transfer at THIS Airport?: 
Yes
3. Which Airport are you flying to on the flight that you are about to board?: 
80
4. What is/was your MAIN reason for this air trip?: 
Business
Leisure
Other
5. Which section of the aircraft are you traveling in?: 
Business/Upper Class
First Class
6. Including this trip, how many return trips by air have you made in last 12 months?: 
1 - 2
11 - 20
21 - More
2 - 5
6 - 10
A. Ground transportation to/from airport: 
? Did not Notice/use
B. Parking facilities: 
? Did not Notice/use
C. Value for money of parking facilities: 
? Did not Notice/use
D. Availability of baggage carts/trolleys: 
? Did not Notice/use
E. Waiting time in check-in queue/line: 
? Did not Notice/use
F. Efficiency of check-in staff: 
? Did not Notice/use
G. Courtesy and helpfulness of check-in staff: 
? Did not Notice/use
H. Waiting time at passport/personal ID inspection: 
? Did not Notice/use
I. Courtesy and helpfulness of inspection staff: 
? Did not Notice/use
J. Courtesy and helpfulness of security staff: 
? Did not Notice/use
K. Thoroughness of security inspection: 
? Did not Notice/use
L. Waiting time at security inspection: 
? Did not Notice/use
M. Feeling of being safe and secure: 
? Did not Notice/use
N. Ease of finding your way through airport: 
? Did not Notice/use
O. Flight information screens: 
? Did not Notice/use
P. Walking distance inside the terminal: 
? Did not Notice/use
Q. Ease of making connections with other flights: 
? Did not Notice/use
R. Courtesy and helpfulness of airport staff: 
? Did not Notice/use
S. Restaurant/Eating facilities: 
? Did not Notice/use
T. Value for money of restaurant/eating facilities: 
? Did not Notice/use
U. Availability of bank/ATM Facilities/Money Changers: 
? Did not Notice/use
V. Shopping Facilities: 
? Did not Notice/use
W. Value for money of shopping facilities: 
? Did not Notice/use
X. Internet access/Wi-Fi: 
? Did not Notice/use
Y. Business/Executive lounges: 
? Did not Notice/use
Z. Availability of washrooms/toilets: 
? Did not Notice/use
AA. Cleanliness of washrooms/toilets: 
? Did not Notice/use
BB. Comfort of waiting/gate areas: 
? Did not Notice/use
CC. Cleanliness of airport terminal: 
? Did not Notice/use
DD. Ambience of the airport: 
? Did not Notice/use
Overall satisfaction with the airport: 
? Did not Notice/use
8. Which of the items listed in Question 7 are MOST IMPORTANT to you at THIS airport?: 
1st.
BEST:: 
1
WORST:: 
-1 OR 2+459-459-1=0+0+0+1
A. Passport/Personal ID inspection: 
? Did not Notice/use
B. Speed of baggage delivery service: 
? Did not Notice/use
C. Customs Inspection: 
? Did not Notice/use
11. If it was NOT a connecting flight, what mode of transport did you use to arrive at THIS airport?: 
Bus/Shuttle
Other
Private/Company Car
Rail/Subway
Rental Car
Taxi/Limo
12. How long before the scheduled departure time of your flight did you arrive at the airport?: 
1 hr - 1hr 15 mins
1hr 15 mins-1 hr 30 mins
1hr 30 mins - 2 hours
30 -45 mins
45-60mins
Less than 30 mins
More than 2 hrs
13. When you checked in at this airport, did you use a:: 
Bag drop-off desk
Check-in desk
Internet check-in
Phone check-in
Self-service kiosk
other
14. What is your nationality/country of citizenship?: 
USA
15. What is your country of residence?: 
USA
16. Postal/Zip Code: 
94102.00
17. Are you...: 
Female
Male
18. What is your age group?: 
16 -21
19. Were you carrying check-in baggage(s)? If yes, how many pieces: 
20
Additional Comments: 
555
Last Updated On: 28 September, 2024