सामान्य प्रश्न

Who do I contact if I have lost something at the airport?
All the unclaimed property found in the terminals & its vicinity are deposited in the Office of Airport Manager of respective terminal. Within 24 hours, lost property is deposited in Materials Management Department of the airport. The claimant should carry a photo-copy of their boarding card/ticket & an original government issued identification card to collect the property from the airport. You may address your concern on lost items to feedback.igiairport@gmrgroup.in
Does the airport have any medical facility?
In the event of a medical emergency, well trained doctors and paramedics are available from the emergency treatment centre run by Medanta Hospital, the Medicity. These doctors and paramedics are available round the clock. The Medanta Medical Centres are equipped with emergency treatment centre for passengers & visitors alike. Ambulances are provided to cater to any severe medical emergency. Medanta and Fortis Healthcare facility is available at T3
How early should I arrive at the airport before my flight?
Please arrive 90 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights.
What is the definition of Unaccompanied Minor Passenger? Is a Parent allowed to accompany a child during check-in?
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information.
Is there any Child Care lounge facility at the airport?
For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with toys, baby cot is available at all terminals.
Is Wi-Fi facility available at the airport?
The airport is Wi-Fi enabled. A valid Indian mobile number is required to access the internet.
What are the facilities available for passengers with special needs?
All terminals at Trivandrum International Airport have been designed to ensure safe movement of passengers with reduced mobility. Designated car parking bays, elevators, reclined passenger movers have been installed ,to enhance the airport experience. A special counter, located near gate number 1 at Terminal 3 and gate number 8 at T1D has been placed to facilitate passengers who need wheel chairs. A passenger can also call “Special Assistance” from the telephone installed at the curb side of Terminal 3.
Can pregnant women travel by air?
You are required to carry a doctor’s prescription for medicines that are to be carried on board. Passengers are advised to get in touch with their respective airlines regarding the same.