Conveniences


Baggage Wrapping

Baggage wrapping service using state of the art technology is available in the city side as well as the check in area of International Terminals.

Please Note: Currently INR 399/- per bag is being charged for baggage wrapping. Cash, Paytm, Debit card & Credit card are accepted. 

Duty Free

Duty free shops are located both in the Arrival & Departure of International Terminals. 

Self Check in

Simply drop your check in baggage at the baggage drop counter of respective airlines on utilizing the self-check-in facility available in the Departure hall of Domestic (5nos.) & International (2nos.) Terminals. You can select seats and print your boarding pass using this facility.  

Free Wi-Fi facility is available for 45 minutes for passengers at Domestic & International Terminal. To connect to free wi-fi service, passengers should provide their mobile numbers as login id’s. Once connected, this service enables the passengers to access the net. This service requires a valid Indian Mobile number and after the free time the same can be extended on payment. 

Passenger can place a request to concerned airline for a wheelchair while booking tickets or can also contact the airline ticketing counter after reaching the airport for the same

At the Airport, AAI has provided,

  • Ramps for seamless movement of wheelchairs.
  • Braille symbols and auditory signals in the lifts for visually impaired.
  • Differently-abled friendly toilets.
  • Ambulift services on payment basis.
  • Free telephone facility is also available on the cityside of the both the Terminals with the contact numbers of airlines. 

Smoking lounge

Smoking lounge facility is available at the Security Hold Area of both International & Domestic Terminals. 

Prayer Room

Prayer room is available in the Security Hold Area at International Terminal for the convenience of passengers. 

India Post

Both passengers & visitors can avail the facility of postal service at the Airport. Counter is conveniently located at Domestic Departure level.  The postal services are available 10:00 hrs – 18:00 hrs from Monday to Saturday. The postal services remain unavailable on Sundays and Public Holidays. For any other details please contact 044 2256 2342. 

Inter terminal transfers

Free battery-operated vehicles and courtesy coaches offering shuttle service for the convenience of transit passengers between Domestic & International terminals. 

Lost and Found

In case you happen to misplace your baggage or your belongings at Chennai Airport, kindly contact

Lost & Found enquiry, at:

Airport Manager, Domestic: 044 22563100/01 (Time 24/7)

Airport Manager, International: 044 22563600/01 (Time 24/7)

As a policy and practise all agencies at the airport are expected to deposit any unclaimed goods under the Lost & found property to the Duty Terminal Manager both at Domestic & International Terminals. The Lost & Found item are deposited after duly recording the contents, description, date & time of deposition and the depositors signature. The Lost & Found items are deposited to warehouse after 24hrs and can be reclaimed by the passenger or by any person duly authorized by passenger on all working days between 0930 – 1800hrs.

NOTE: Baggage handling & delivery at the Airport is the responsibility of the concerned airline from the point of check-in to the point of collection. In case if anything is left behind on an aircraft, kindly contact the respective airlines.

Child Care Room

Child care rooms are available at Domestic (5nos.) & International (2nos.) Terminals for providing essentials to the child/infant such as feeding, changing diapers etc. 

Foreign Exchange

Passengers and tourists can avail currency exchange services with 2 foreign exchange counters in Domestic Terminal and 5 counters in International Terminal. 

ATMs

Automatic Teller Machine (ATM) of various banks are conveniently located at Domestic & International Terminals to extend selected banking services for travel need.  

Check in counter

124 Check in counters are operational in Domestic & International Departure Terminals. The check-in counters are divided in two wings as east & west wing containing 31 counters each and the information is available on Flight Information Display Monitors.

*Please contact the respective airline operator for the exact check-in counters. 

Airline ticket counter

Ticketing counters of various airlines are available at Departure level of Domestic Terminal. Two other non – airline ticketing counters are providing services at Arrival level of Domestic Terminal and Departure level of International Terminal. All these counters can be accessed through cityside.

Lounge Facility at Chennai Airport

Lounges at multiple locations in the Domestic & International Departures of Chennai Airport offers world class amenities including best of cuisines, plush seating, complimentary Wi-Fi, wide range of National, International & Regional dailies along with various magazines. Serving round the clock the lounges cater to Airline CIP customers as well as passengers availing access through Priority Pass, high-end credit cards and other loyalty cards.