Faq

Is there any Child Care lounge facility at the airport?

For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with baby cot, water dispenser is available at both International and Domestic Security Hold Areas.

What is the baggage size & weight allowed to be carried in a flight?

Each airline has a definitive guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.

Why am I asked to check-in and be delayed if fog disruptions are anticipated?

Fog trends are dynamic. Flight operations are to a large extent determined by this trend. Aircrafts often wait their time out either hovering above or on ground to land or take off as and when an opportunity arises. Since the intensity and lifting time are difficult to predict, all stakeholders are asked to be ready to utilize favourable conditions when they occur.

What are the facilities available for passengers with special needs?

Airport has been designed to ensure hassle free movement of passengers with reduced mobility. Designated car parking bay, elevators, have been installed to enhance the airport experience. A special counter, located near departure gate and one at Arrival Visitor Hall has been placed to facilitate passengers who need wheel chairs. A passenger can also coordinate with the concerned airlines for special assistance.

How can I check the flight arrival or departure timings?

Flight information can be obtained by contacting the airline directly. However, if you wish, you may contact our help desk on +91 988839888. Help desk service is available 24 hours 7 days in a week.

What options do I have when I'm asked to wait out the fog at the airport?

You could try the various Food and Beverage and retail options available at the terminals. Airlines delegate personnel to address your queries and concerns. Also our professional Terminal team would be happy to reach out to help you.

Can pregnant women travel by air?

In most cases it is safe for women, with a normal pregnancy, to travel by air. However, it is best to check with your doctor before you plan your travel.

What are the details of car parking in the airport?

Click https://www.aai.aero/en/airports/passenger-info/amritsar/Park-&-Fly to check all details pertaining to parking at the airport.

What options do I have when my flight is cancelled?

All Airlines provide options to their passengers on what they can do if their flight is cancelled as per Individual airline policies varying from rebooking, refunding or providing alternate modes of transport. Passengers can avail these solutions as considered best from their respective airlines.

Does the airport have a money exchange facility?

Foreign Currency Exchange counters and ATMs are available at both Departures and Arrivals of the Airport.

How can I get a job at the airport?

BEWARE OF FAKE JOB OFFERS Airports Authority of India does not appoint agents to make job offers on behalf of the government. Please click the link https://www.aai.aero/en/careers/recruitment to find out the jobs available with Airports Authority of India.

How early should I arrive at the airport before my flight?

Please arrive 90 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights.

Can I carry medicines on board?

You are required to carry a doctor’s prescription for medicines that are to be carried on board. Passengers are advised to get in touch with their respective airlines regarding the same for further clarification.

Is SGRDJI Airport equipped to operate in Fog and Adverse weather?

SGRDJI Airport, Amritsar has state-of-art CAT IIIB Instrument landing systems equipped runway 34. These systems are the most advanced of their class and provide the guidance required for pilots to land an aircraft in poor visibility conditions. While the equipments are available at airport, it also requires aircraft to be equipped on board and pilot to be trained to utilize these systems, ie; be CAT IIIB compliant. Most modern aircraft are CAT IIIB compliant and Airlines are required to roster CATIIIB qualified pilots during fog.

Who do I contact if I have lost something at the airport?

All the unclaimed property found in the terminal & its vicinity are deposited in the Office of Airport Manager. Please click https://www.aai.aero/en/airports/lost-found/amritsar/item-list for further assistace.

Then how does fog or adverse weather affect Runway operations?

Although aircraft and airport technology is continually evolving, operations during fog is limited to an extent. There is a minimum visibility required for pilots to safely land an aircraft in dense fog. Aircraft can land in up to 50 m RVR (Runway Visual Range) and normally take off if RVR is above 125 m. Take off can also take place if RVR is above 75 m if aircraft is equipped with approved lateral guidance system.

Is it still possible to drop off and pick up someone in front of a terminal?

Yes, vehicles are permitted only for active loading and unloading of passengers in the Drop-off Lane. Vehicles left unattended at the curb will be towed and fined.

At times, why do arrivals happen and not departures?

Occasionally, the RVR at runway drops below 125m, which normally is minima for most of the aircrafts to depart but is above 50m, (minimum to land). Thus aircrafts wait for takeoff until there is improvement to the required level of RVR. However arriving aircrafts can land up to visibilities of 50m with the help of CAT IIIB ILS systems at SGRDJI Airport.

Does the Airport have smoking areas?

No. As the Airport is located in holy city and named after the Fourth Sikh Guru Sri Guru Ram Dass Ji. Smoking is prohibited at Amritsar Airport in line with the culture and traditions of Sikh Community.

Why can't Fog and adverse weather be predicted early?

The Meteorological department of the Govt. of India issues advance cues about the probability of fog. However accuracy of advance notification of fog has been a challenge worldwide.

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