Kindly contact the airline you have flown and register a complaint with them. It is the airlines responsibility to assist in such a matter.
In the first instance, you must always contact your airline for information on flight arrivals and departures. When there is fog impact, airlines usually combine flights on a larger aircraft or reallocate aircraft operating a specific flight. Customers should check flight status before starting from home in case of fog. Passenger are also advised to maintain calm and cooperate with Airport staff who does their best in handling the challenge imposed on them by mother nature.
For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with baby cot, water dispenser is available at both International and Domestic Security Hold Areas.
Each airline has a definitive guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
Fog trends are dynamic. Flight operations are to a large extent determined by this trend. Aircrafts often wait their time out either hovering above or on ground to land or take off as and when an opportunity arises. Since the intensity and lifting time are difficult to predict, all stakeholders are asked to be ready to utilize favourable conditions when they occur.
Airport has been designed to ensure hassle free movement of passengers with reduced mobility. Designated car parking bay, elevators, have been installed to enhance the airport experience. A special counter, located near departure gate and one at Arrival Visitor Hall has been placed to facilitate passengers who need wheel chairs. A passenger can also coordinate with the concerned airlines for special assistance.
Flight information can be obtained by contacting the airline directly. However, if you wish, you may contact our help desk on +91 988839888. Help desk service is available 24 hours 7 days in a week.
You could try the various Food and Beverage and retail options available at the terminals. Airlines delegate personnel to address your queries and concerns. Also our professional Terminal team would be happy to reach out to help you.
In most cases it is safe for women, with a normal pregnancy, to travel by air. However, it is best to check with your doctor before you plan your travel.
Click https://www.aai.aero/en/airports/passenger-info/amritsar/Park-&-Fly to check all details pertaining to parking at the airport.
All Airlines provide options to their passengers on what they can do if their flight is cancelled as per Individual airline policies varying from rebooking, refunding or providing alternate modes of transport. Passengers can avail these solutions as considered best from their respective airlines.
Foreign Currency Exchange counters and ATMs are available at both Departures and Arrivals of the Airport.
BEWARE OF FAKE JOB OFFERS Airports Authority of India does not appoint agents to make job offers on behalf of the government. Please click the link https://www.aai.aero/en/careers/recruitment to find out the jobs available with Airports Authority of India.
Please arrive 90 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights.
You are required to carry a doctor’s prescription for medicines that are to be carried on board. Passengers are advised to get in touch with their respective airlines regarding the same for further clarification.
SGRDJI Airport, Amritsar has state-of-art CAT IIIB Instrument landing systems equipped runway 34. These systems are the most advanced of their class and provide the guidance required for pilots to land an aircraft in poor visibility conditions. While the equipments are available at airport, it also requires aircraft to be equipped on board and pilot to be trained to utilize these systems, ie; be CAT IIIB compliant. Most modern aircraft are CAT IIIB compliant and Airlines are required to roster CATIIIB qualified pilots during fog.
All the unclaimed property found in the terminal & its vicinity are deposited in the Office of Airport Manager. Please click https://www.aai.aero/en/airports/lost-found/amritsar/item-list for further assistace.
Although aircraft and airport technology is continually evolving, operations during fog is limited to an extent. There is a minimum visibility required for pilots to safely land an aircraft in dense fog. Aircraft can land in up to 50 m RVR (Runway Visual Range) and normally take off if RVR is above 125 m. Take off can also take place if RVR is above 75 m if aircraft is equipped with approved lateral guidance system.
Yes, vehicles are permitted only for active loading and unloading of passengers in the Drop-off Lane. Vehicles left unattended at the curb will be towed and fined.
Occasionally, the RVR at runway drops below 125m, which normally is minima for most of the aircrafts to depart but is above 50m, (minimum to land). Thus aircrafts wait for takeoff until there is improvement to the required level of RVR. However arriving aircrafts can land up to visibilities of 50m with the help of CAT IIIB ILS systems at SGRDJI Airport.