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AIRPORTS AUTHORITY OF INDIA
(A Miniratna - Category -1 Public Sector Enterprise)
Fri 14 Aug 2020
Park & Fly
Eat & Dine
Is it still possible to drop off and pick up someone in front of a terminal?
Yes, vehicles are permitted only for active loading and unloading of passengers in the Drop-off Lane. Vehicles left unattended at the curb will be towed and fined.
Why am I asked to check-in and be delayed if fog disruptions are anticipated?
Fog trends are dynamic. Flight operations are to a large extent determined by this trend. Aircrafts often wait their time out either hovering above or on ground to land or take off as and when an opportunity arises. Since the intensity and lifting time are difficult to predict, all stakeholders are asked to be ready to utilize favourable conditions when they occur.
Does the Airport have smoking areas?
No. As the Airport is located in holy city and named after the Fourth Sikh Guru Sri Guru Ram Dass Ji. Smoking is prohibited at Amritsar Airport in line with the culture and traditions of Sikh Community.
What options do I have when I'm asked to wait out the fog at the airport?
You could try the various Food and Beverage and retail options available at the terminals. Airlines delegate personnel to address your queries and concerns. Also our professional Terminal team would be happy to reach out to help you.
Does the airport have any medical facility?
In the event of a medical emergency, well trained doctors and paramedics are available at MI Room for first aid treatment from the Fortis Hospital, Amritsar. These doctors/paramedics are available round the clock.
What options do I have when my flight is cancelled?
All Airlines provide options to their passengers on what they can do if their flight is cancelled as per Individual airline policies varying from rebooking, refunding or providing alternate modes of transport. Passengers can avail these solutions as considered best from their respective airlines.
Is Cloak Room facility available at the airport?
No, Cloak Room Facility is not available at Amritsar Airport. Passengers are advised to make their own arrangements for the same.
How early should I arrive at the airport before my flight?
Please arrive 90 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights.
What if my baggage does not arrive at the final destination?
Kindly contact the airline you have flown and register a complaint with them. It is the airlines responsibility to assist in such a matter.
What is the baggage size & weight allowed to be carried in a flight?
Each airline has a definitive guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
Lost & found item
Public Grievance officials
Airports Authority of India Sri Guru Ram Dass Jee International Airport Amritsar-143101 (Punjab)
91-183-2214118 (Not for Enquiry)
Other Contact Information
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