Faq

What if my baggage does not arrive at the final destination?
Kindly contact the airline you have flown and register a complaint with them. It is the airlines responsibility to assist in such a matter.
What is the baggage size & weight allowed to be carried in a flight?
Each airline has a definitive guideline with regards to baggage. Kindly contact your airline for all questions related to carry on and or check in baggage.
​How can I check the flight arrival or departure timings?
Flight information can be obtained by contacting the airline directly. However, if you wish, you may contact our help desk on +91 988839888. Help desk service is available 24 hours 7 days in a week.
What are the details of car parking in the airport?
Click https://www.aai.aero/en/airports/passenger-info/amritsar/Park-&-Fly to check all details pertaining to parking at the airport.
Is Wi-Fi facility available at the airport?
The airport is Wi-Fi enabled. A valid mobile number (Indian or International)with working cellular connection is required to access the internet via Wi-Fi.
How can I get a job at the airport?
BEWARE OF FAKE JOB OFFERS Airports Authority of India does not appoint agents to make job offers on behalf of the government. Please click the link https://www.aai.aero/en/careers/recruitment to find out the jobs available with Airports Authority of India.
What is the definition of Unaccompanied Minor Passenger? Is a Parent allowed to accompany a child during check-in?
An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information.
Is SGRDJI Airport equipped to operate in Fog and Adverse weather?
SGRDJI Airport, Amritsar has state-of-art CAT IIIB Instrument landing systems equipped runway 34. These systems are the most advanced of their class and provide the guidance required for pilots to land an aircraft in poor visibility conditions. While the equipments are available at airport, it also requires aircraft to be equipped on board and pilot to be trained to utilize these systems, ie; be CAT IIIB compliant. Most modern aircraft are CAT IIIB compliant and Airlines are required to roster CATIIIB qualified pilots during fog.
Is there any Child Care lounge facility at the airport?
For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with baby cot, water dispenser is available at both International and Domestic Security Hold Areas.
Then how does fog or adverse weather affect Runway operations?
Although aircraft and airport technology is continually evolving, operations during fog is limited to an extent. There is a minimum visibility required for pilots to safely land an aircraft in dense fog. Aircraft can land in up to 50 m RVR (Runway Visual Range) and normally take off if RVR is above 125 m. Take off can also take place if RVR is above 75 m if aircraft is equipped with approved lateral guidance system.

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