"Enhancing Safety Management at Airports"
Workshop by Dr. K. Ramalingam, GM(Engg.&IT)
on 7.3.2000
Safety Aims at ?
Protection against Loss of life, property, money and time
Loss is due to non-achievement of targets or achieving the targets with
wide variations of standards, Incapable process by lack of knowledge
Failure to reach Targets
System insufficiency-people, equipment, procedure
Over ambitious target without Assessment
Fatigue- people, equipment, procedure
Safety Concepts
SWAMP - 7%
Safety Without Any Management Practice - Lip service to just meet
individual demands
NORM -85%
Normally Occurring Reactive Management - After a tragedy to plug
loopholes
WORLD CLASS - 8%
Service by Heart - Inbuilt in Business Activity
Safety Consciousness
PROFESSIONALS
Administrators
Planners
Equipment Operators
Contractors
Visitors / Customers
Airline Operators
Maintenance Engineer
Regulators
Environmentalists
Qualitative Targets for Service Providers
Analytical ability
Leadership
Professional skill
Innovativeness
Coordination skills
Safety through Performance
Time management
Safety Improvement - Six Stages
Assessment and Awareness
Safety Council- Enhancement practice
Education
Establish Stable Processes
Total involvement of all Employees
Continuous Improvement
Organizing Safety Council- Improvement
Establish management organization
Executive definition of objectives, policies and values
Establish elements of safety plan
Establish criteria and bench marks to measure the processes
Education
Educating and Training all on Safety
Competence to analyze work processes
Focus to drive out fear of competence
Breaking down Barriers - Open up communication
Establish Stable Processes
Management Analysis of key work processes
Process and Supply Requirements
Independent Review of all services
Implement company wide improvement System
Eliminate major problems
Total Involvement of All Employees
Measurement by all Work Groups
Establish formal Recognition System
Open Communication to remove Barriers
Group-set Goals in Work Groups
Continuous Improvement
Additional training of managers, key employees in Statistical methods
Wide-spread use of Statistical methodology
Planned reduction of variation in Processes
Continuous Improvement in Processes
Whole Organizational Involvement
Introduction of sophisticated tools
Pro-active Safety Approach
Safety - Not Add-on but Built-in
Remove Hindrances
Unskilled / Uneducated Workforce
Transient & Migratory Relationship
Perceptual flaws and Fatalistic Attitude
High rate of returns
Mismatch of Technology and Man Interface
Lack of any specific deterrent law relating to safety
Accidents - Caused, Identified
ACCIDENTS ARE CAUSED
Lack of Procedures
Lack of Training
Ignorance on Safety Standards
Safety Devices Not Used
Poor Lighting of Operation Area.
Poor Layout and Inadequate Supports
Accident Prone Employee
Unsafe Equipment and Services
Unclean Environment
Fatigue-Overwork, Noise, Pollution, Dust
Carelessness - Diverted Attention
Operation in a Hurry- Over confidence
Poor Communication OR Misunderstanding with Co-Worker
ACCIDENTS IDENTIFIED
Aircraft Accident
Accident in Cargo Handling
Hazards in Cargo Storage
Loss of Human Life
Loss of Property
Loss of Time
Loss of Finance
Customer Dissatisfaction
Damage to Stored Cargo
Failure of Equipment
Failure of Protection Services -Fire Fighting, Fire Alarm, Security
system
Human Behaviour on Safety
Unsafe Behavioural Attitudes
Background, Culture, Upbringing shape ATTITUDES in Work Place
Lack of Experience and Knowledge
Organizational Safety Culture
Shortcuts -Taking risk to save Time and Energy
Probability -Low probability Accidents Repeated
Inattention - Distraction to outside Activities
Unfamiliar Circumstances
Risks Classified
A Hazard is something that has a potential to cause Harm to people,
equipment, finance, procedure or property
The severity of Risk is graded -Slight,Medium,High.
The severity of Hazard to Harm is graded-Low,Medium,Serious.
Risk Management
The process of Assessing Problems
Judging their impact upon Safety Plans
Establish the course of action to progress the task.- Documentation to
Monitor and Audit
Identification of problems related to People, Equipment, Finance, Procedure
and Competition - Documentation of problems for systematic implementation of
effective process
Identification of areas of concern or actions that might lead to
Accidents
Safety Enhancement
Factors to influence safety
Layout, House keeping, Check points
Wastes-Identification & Disposal
Policies, Procedures, Bench Marks
Training on Equipment & Operation
Skill, Information, Communication
Measurements, Analysis, Reviews
Safety Audits, Discussions, Upgrades
Continuous Improvements in Service Facilities-Technology upgraded
Equipment
Safety Awareness Programs - Posters, Pep Talks, Workshops, Safety Week,
Competition, Film Shows, Reward schemes, Statistical information
Focus on Preventive Maintenance to achieve a near Fail-free and
Accident-free System.
Safety Systems in-built in Design -Review
Insure Systems, People,Property
Involve People in Risk Assessment & Accident and Incident Reviews
Cargo Handling Machines
ETV- Elevating Transfer Vehicle
Roller Conveyor Power Dock
Cargo Movement Crane & Tow Tractors
Digital Weighing Machine
X-ray Machine
Material Transfer Trolleys
Cargo Decks
Fork Lifts & Scissor Lifts
Fork Lifts & Scissor Lifts
Safety and Awareness and Training
Safety Audit Programmes
Review Technology Updation
Safety Information System
Access Control System
Surveillance to Record Events
Safety Licensing - Certification
Implementation Safety Mamanagement System
Structured and Objective Approach to Manage Safety
Integrate Safety Aspects into operation phases in proactive mode
Develop uniform systems as a key to safety practices
