Airports Authority of India
e-Taps helpdesk contact number is temporarily changed to 011-24642950 extn. 3512 . -- Mission  :   ''To achieve highest standards of safety and quality in air traffic services and airport management by providing state-of-the-art infrastructure for total customer satisfaction, contributing to economic growth and prosperity of the nation.''                                                                                                                                                                                                                                                                                                                                                                                                            Vision :  ''To be a world-class organization providing leadership in air traffic services and airport management & making India a major hub in Asia Pacific region by 2016''.


Relief and Rehabilitation - Uttarakhand Flood

Airports Authority of India extended round-the-clock operations facility at Jolly Grant Airport in an excellent coordination between AAI, State Government of Uttarakhand and the Indian Air Force to enable seamless flow of Choppers, Aircraft and Ground Operations for the relief operations in the natural calamity hit State. AAI set up a Help Desk-cum-Relief Camp to extend emergency services for the flood victims and provide possible help and cooperation to the passengers, their relatives and well-wishers at the airports. AAI organised 8 ten seater mobile toilet vans, 6 telephone connection, and 2 ambulances with team of doctors, drinking water and food facility at the temporary shelter / camps. AAI has waived off the landing parking charges for relief flights operation through this airport.

Airports Authority of India employees contributed one day salary towards Prime Minister Relief Fund. A cheque for an amount of about Rs. 3.20 crores was sent towards contribution to the Prime Minister Relief Fund in aid of the relief operations to help the devastated towns and villages of the flood affected State. Moreover, AAI is planning to adopt one village for its rebuilding and rehabilitation of worst affected due to the natural calamity in Uttarakhand.