Airports Authority of India

Mission :  ''To achieve highest standards of safety and quality in air traffic services and airport management by providing state-of-the-art infrastructure for total customer satisfaction, contributing to economic growth and prosperity of the nation.''                                                                                                                                                                                                                                                                                                                 Vision :  ''To be a world-class organization providing leadership in air traffic services and airport management & making India a major hub in Asia Pacific region by 2016''.
Public Grievance
Public Grievance Officer, AAI

Airports Authority of India has Grievance Redress Machinery at the Corporate Head Quarters (CHQ) as well as at all the Regional Head Quarters and Airports.

Details of public grievance officer at Corporate Head Quarters are:
Name : Mr. M.L. Sharma
Designation : General Manager (CP&MS)
Address : Airports Authority of India,
2nd Floor, C Block,
Corporate Head Quarters,
Rajiv Gandhi Bhawan,
Safdarjung Airport,
New Delhi - 110003,
India
Telephone : 91-11-24652648 (Direct)
91-11-24632950 Ext. 3056, 3057
(Timings: 9.30am to 5.30pm)
E-mail : pgofficerchq@aai.aero
Feedback
 
 
Public Grievance Officer, MCA

 

Name : Mr. Rohit Nandan
Designation : Joint Secretary, Ministry of Civil Aviation
Address : Room No.268, B - Block, Rajiv Gandhi Bhavan, Safdarjung Airport,
New Delhi - 110003.
Tel. No. : 91-11-24617692 (Office)
Fax : 011-24654055
E-mail : rohitnandan.moca@nic.in

Last updated on: 18th January 2011