Airports Authority of India

Mission :  ''To achieve highest standards of safety and quality in air traffic services and airport management by providing state-of-the-art infrastructure for total customer satisfaction, contributing to economic growth and prosperity of the nation.''                                                                                                                                                                                                                                                                                                                 Vision :  ''To be a world-class organization providing leadership in air traffic services and airport management & making India a major hub in Asia Pacific region by 2016''.
Head of the Department
NameMr. V.P. Ram
DesignationExecutive Director


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Other Senior Executive(s)
NameMr. Ajay Shiva
DesignationGeneral Manager


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Functions of Department of Operations
  1. To advise and assist top management in framing corporate policies on Terminal Management of all AAI airports.
  2. Monitoring implementation of ICAO standards and recommended practices (SARP's), and Civil Aviation Regulations (CAR's) formulated by Director General Civil Aviation (DGCA) for Aerodrome Operations and Airport Management.
  3. Liaise at apex level with the various ministries, regulatory bodies like DGCA and Bureau of Civil Aviation Security (BCAS) on issues related to Airport Management (Operations) and Aviation Security.
  4. Granting approval of Slots to international and domestic flights.
  5. Allocating night parking stands to domestic flight operators at AAI Airports.
  6. Overseeing and monitoring activities related to terminal management of all AAI airports and airside operations at Netaji Suhbash Chandra Bose International Airport (NSCBI), Chennai & Trivandrum airport including airport emergency plans.
  7. Monitoring First-aid medical services at all AAI airports.
  8. Draw up plans for upgrading the operational facilities, passenger facilitation and ground services to meet the future needs.
  9. Finalising training programmes for staff and officers of Operations Department in coordination with National Institute for Aviation Management & Research (NIAMAR).
  10. Coordinate with DGCA for renewal of Aerodrome License of AAI Airports.
  11. Coordinate with DGCA for safety assessment on the planning, construction & commissioning of changes to airport infrastructure, and maintenance programs.

Last updated on: 07th July 2014