Airports Authority of India
e-Taps helpdesk contact number is temporarily changed to 011-24642950 extn. 3512 till Sunday (27-11-2016). -- Mission  :  ''To achieve highest standards of safety and quality in air traffic services and airport management by providing state-of-the-art infrastructure for total customer satisfaction, contributing to economic growth and prosperity of the nation.''                                                                                                                                                                                                                                                                                                                                                                                                            Vision :  ''To be a world-class organization providing leadership in air traffic services and airport management & making India a major hub in Asia Pacific region by 2016''.

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Entry Gates
Terminal

Gate No.

Domestic / International

Joint Entry / Exit Gate

 
X-Ray Baggage Facility (Registered Baggage)

Terminal

XBIS Owned by

Airline Handled

Departure (Domestic / International)

Airports Authority of India

Jet Airways, Spice Jet, Malindo

Air India

 Air India, Air India Express, Turkmenistan Airlines, Uzbekistan Airlines, Qatar airways, Scoot Airlines

Arrival (Domestic / International)

Indian Customs

All International Traffic

 
Airlines Operating at Airport
Schedule Airlines Cargo Others
Air India Express   IAF
Air India   Amritsar Aviation Club
Turkmenistan Airlines    
Uzbekistan Airlines    
Jet Airways    
Qatar airways    
Spice Jet    
Scoot Airlines    
Malindo Airways    
 
Duty Free Shopping
Terminal
Shop
Item (Brief)
Domestic
NA
NA
International (Departure/Arrival)
Duty Free
Liquor / Wine/ Chocolates etc.
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Other General Services

Airport Terminal

Types of Services

Service Provider

Departure (Domestic / International)

Restaurant & Snack Bars

-

Retail outlets for Jewellery, Cosmetics, Perfumes, Leather products, Luggage, Handicrafts items, Global SIM Cards

-

Money Exchange Counter, TR Stall, ATM Counter

-

Arrival (Domestic / International)

Maxi Cab Services, Radio Taxi, Tourist Information Counter

-

  ATM Counter
  Money Exchange Counter -

 

Snack Bars

-

 
Passenger Facilities at the Airport

Facility

Free / payment

Paid Charges

Remarks / Contact

Trolleys

Free

 -

-

Telephone

-

 -

Not Available

Wheel Chair

-

 -

Provided by Airlines (charges as per airlines)

Medical Facility

Free for passengers

 -

Doctor and paramedics are available 24*7 hrs by M/s Fortis

Bus service from Airport to Darbaar Sahib (Golden Temple)  Free - Twice in a day (provided by SGPC)

VIP Room

-

 -

Available ( 01 at Arrival & 01 at Departure)

Lost and Found Baggage

Free

 -

Terminal Manager’s Office

Help Desk Free - 24/7 Available
Located near the ARRIVAL GATE EXIT of Terminal Building
Wi-Fi Facility First 30 Minutes Only Rs. 100/ - per hour which is discounted by 50% for promotional purposes. Cards available at Help Desk and all concessionaires at Departure/SHA
Public Grievance Redressal System through QR Code Scan Free - Can be accessed by mobile having QR Scanner application.
For details Help Desk / O/o Terminal Manager can be contacted.
 
Parking Capacity and Rates

Area

Capacity

Charges (For 4 Hours)

Bus / Coach

Car / Van

Others

Car Park Area 20000 sqmtr approximate

-

Rs. 250/-

Rs. 85/- for Car/Van Rs. 100/- for Sumo / Qualis / Matador

Rs.20/-  for Two-wheelers,
Rs.100/-  for Truck/Tempo/Cargo

 
Transportation

Type of Transport

Availability

Remarks

Free Coach Service

Available

To & From Shri. Harmandir Saahib (Golden Temple)

Car Rental Service

(Radio Taxi Service)

Available

Counter available in Arrival Hall

General Taxi Service

Available

Outside Terminal Building

For any Suggestion/Feedback/Comments, contact apdasr@aai.aero

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Last updated on: 02nd September 2016